Privacy policy

Last Updated: 07/17/2024

At Phonax Services, we are committed to protecting the privacy and security of our customers. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website and use our services.

1. Information We Collect

We collect the following information to provide and improve our services:

a. Personally Identifiable Information (PII):

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through payment service providers)

b. Non-Personally Identifiable Information:

• Browsing data (cookies, IP addresses, browser type)
• Demographic information (age, gender, location)
• Product preferences and shopping behavior

2. Use of Information

We use the collected information to:

• Process and manage your orders
• Personalize your shopping experience
• Communicate with you about your account and our products
• Improve our services and website
• Comply with legal and security requirements

3. Disclosure of Information

We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers: We share information with third parties who help us operate our business (payment processors, shipping services, etc.), provided these parties agree to keep your information confidential.
• Legal compliance: We may disclose information to comply with the law, respond to legal requests, and protect our rights or the safety of others.

4. Information Security

We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. We use encryption protocols and secure data storage practices.

5. User Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the information we hold about you.
• Correction: You can request the correction of any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
• Objection: You can object to the processing of your personal information in certain circumstances.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze trends, and administer the site. You can set your browser to reject cookies, but this may limit your ability to use certain features of our site.

7. Links to Third-Party Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these sites. We recommend that you review the privacy policies of any site you visit.

8. Changes to this Policy

We may update this Privacy Policy occasionally. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice.

9. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your information, you can contact us at:

Phonax Services
Email: dello@phonaxservices.com]

We appreciate your trust in Phonax Services and are committed to protecting your privacy.